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Hindustan Sanitaryware & Industries Ltd. |
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| India’s leading manufacturer of sanitary ware |
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| Application: |
Management of business processes from inspection to sale |
| Functions: |
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| Mission: |
The aim of the project was to design, construct and implement an integrated solution connecting all the functional departments in order to automate all routine paperwork and provide up-to-date information in near-real time mode to help maximize production, sales, customer satisfaction and profits.
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| ROI: |
The solution has helped the company to:
- Pull out costly manpower from routine low payoff activities and move them up the value chain
- Produce the right quantity of the right products at the right time to maximize sales and market share
- Improve production efficiency and minimize rejections and breakage
- Increase customer (dealer) satisfaction through timely delivery and quick replacement of defective products
- Improve cash flow through faster realization and lower inventory
- Motivate the dealers to sell more
- Evolve sound product strategies for the future by keeping a close tab on sales partners and trends in demand
- Comply with government regulations and procedures
- Make employees at all levels more accountable for their actions and decisions
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| Technology: Proprietary (Wipro) host-centric OS,
COBOL (ISAM)
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